Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess
Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess
Our culture is our priority
And the funny thing about culture? It’s not a static thing – it’s always changing, evolving, learning, growing.
At Jacknife we embrace our company culture like our lives depend on it. Because as a collective, we understand that collaboration isn’t just a nice-to-have… it’s mandatory. It elevates everything, driving creativity forward and pushing us to places we haven’t even thought of yet. And that’s a pretty good way to feel.
Culture Club
Building an enjoyable environment takes some effort and creativity. We have a volunteer-based Culture Club tasked with planning events, organizing staff get-togethers, and ensuring every employee feels recognized and valued. When you’ve got people like ours, they’re always worth it.
Studio
Our beautiful studio is as central as it gets. We’re located in the flagship 401 Richmond building in the heart of Toronto’s creative district, a late 1800’s industrial building turned arts & culture hub. We’ve got the natural light, exposed bricks, and post & beam atmosphere that designers dream of. Known for it’s eclecticism, the space is inspiring and the neighbourhood can’t be beat. This is where creativity lives.
Come Play With Us
There are other great reasons to work here. Here are just a few…
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Great work-life balance – enjoy extended long weekends over the summer
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Access to regular paid industry events – meet, mingle, expand your horizons
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Flexible work from home options – because creativity can come from anywhere
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First dibs on our very own UnMade gear and apparel – we’ll hook you up
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Professional training opportunities – not dull ones either
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Competitive health benefits – because… well, because being alive is important!
Openings
Want to work at Jacknife? Excellent. Tell us about yourself and show us what you can do. Let’s see what we’re missing out on.
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Jacknife needs you – a sharp Account Manager to join our growing team. You’re a strategic thinker who loves to lead but also knows how to get your hands dirty. Reporting to the Director of Operations, you will lead multiple accounts through planning, creative development and execution. You will work closely with a diverse and talented group of strategists, creatives and external partners to deliver top-notch creativity. You will build and foster all client relationships with growth in mind; you’re the client’s go-to person. You understand that Jacknife is design-led and a leader in the business of creativity. You’ll tap into your IQ and EQ to deliver optimal experiences for our team, clients and partners. The right fit is important to us. You have that down-to-earth type of personality that gels with our creative team and connects with clients. We are fun to work with, and so are you. You’re confident, organized and an excellent communicator.
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At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.
Roles & Responsiblities
- Key account service leader and day-to-day liaison on assigned client accounts.
- Building robust and professional connections with clients by deeply understanding their business, offering dependable assistance, and aiding in discovering growth opportunities.
- Craft clear and concise briefing documents to ensure project stakeholders understand project objectives.
- Creation of a detailed statement of work and budget estimates for projects.
- Development of project schedules to meet client deadlines.
- Examine weekly efficiency reports for discrepancies related to dockets and report them; participate in monthly profitability meetings with the Finance team.
- Interact with client and studio staff regarding client needs; Ongoing and timely communication with internal and external project stakeholders.
- Secure all required client approvals for creative execution.
- Manage and track project costs within budgets and ensure maximum profitability.
- Manage external vendors, ensuring they adhere to budget, timelines and service expectations.
- Effectively manage multiple priorities from one or more projects/tasks.
- Take an active role in building a positive studio culture.
Required Experience & Qualifications
- A minimum of 5 years experience in a client services/account management role within a small to medium sized agency.
- Client-facing experience with excellent communication skills.
- A solid understanding of integrated media (print, digital, broadcast, experiential) and experience managing clients and projects in the Branding and Design space.
- A strong strategic thinker with exceptional problem solving skills.
- High emotional intelligence combined with strong people and service based skills.
- Superior organizational and time management skills with a strong attention to detail.
- Proficient in active listening, effective communication (both verbal and written), and a strong client-service orientation.
- Pride in workmanship: Do all things to the best of your ability.
- A self-starter with a proven history in managing accounts with multiple projects simultaneously, on time and on budget – some with tight and aggressive deadlines.
- Genuine interest in current trends, brands and design and the marketing world in general.
- Skilled in using Microsoft Office Suite (Word, Excel, PPT) and Google Suite proficiency. Hubspot and Function Point is an asset.
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Jacknife is looking for new members of good character and creativity to join our exclusive Creative Guild network as freelance creators.
The right fit is important to us. We believe that true success comes from good people doing good work. Our Creative Guild comprises an eclectic mix of the industry’s best creative makers across numerous disciplines.
We want to hear from you if you are a designer, illustrator, artist, photographer, writer, content creator, strategic storyteller or a creative unicorn looking for an enchanted pasture to stretch your legs.
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At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.
Roles & Responsiblities
- Roles & Responsibilities will be based on a project-by-project basis and clearly articulated during the project briefing.
Required Experience & Qualifications
- A well-curated portfolio showcasing various projects that demonstrate your skills and creativity.
- Strong understanding of the creative process and design principles.
- Demonstrate expertise in creative software in one’s individual specific discipline, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), After Effects, Premiere Pro, Figma, or other relevant tools.
- Demonstrated ability to embrace diverse perspectives and think outside conventional boundaries.
- Ability to create visually appealing and effective designs for both print and digital media.
- Proven experience working collaboratively in a team environment, valuing diverse perspectives and fostering a creative atmosphere.
- Strong verbal and written communication skills, with the ability to express creative ideas clearly and persuasively.
- Experience in adapting to changing project requirements and a flexible approach to problem-solving.
- Efficient project and time management and the ability to meet deadlines consistently.
- Good interpersonal skills and building positive relationships with other creative collaborators and clients.
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Jacknife is always looking for the next “sharp” creative maker out of school, ready to take on the world.
The right fit is important to us. We believe that true success comes from good people doing good work. We are always looking for open-minded, curious individuals with a strong desire to explore and learn, who are passionate about the power of creativity and not afraid to roll up their sleeves and get their hands dirty.
So, if you have that down-to-earth type of personality that thrives in collaborative environments, you are confident, organized and an excellent communicator, and you’re ready to intern in a fast-paced creative studio, drop us a line!
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At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.
Roles & Responsiblities
- Work closely with senior designers or design teams to support ongoing projects.
- Contribute creative ideas and concepts to design discussions.
- Develop visual content for various platforms, including print and digital media.
- Design graphics, illustrations, and layouts for websites, social media, marketing materials, and other communication channels.
- Ensure consistency in design elements across various platforms to maintain the company’s brand identity.
- Stay updated on current design trends and industry best practices.
- Research competitors and other relevant design sources for inspiration.
- Develop the ability to present design concepts and ideas to team members or clients.
- Take initiative to learn new design techniques, tools, and industry trends.
- Effectively manage time to meet project deadlines and handle multiple tasks simultaneously.
- Clearly communicate design ideas and concepts to team members and clients
Required Experience & Qualifications
- Currently enrolled in a 3-4 year graphic design, visual communication, or related program at a college or university.
- A strong and well-presented portfolio showcasing a range of design work. Include projects that demonstrate creativity, technical skills, and an understanding of design principles.
- Familiarity with creative software, particularly Adobe Creative Suite (Illustrator, Photoshop, InDesign), After Effects, Premiere Pro, and Figma. Proficiency in other design tools may also be beneficial.
- Solid understanding of design principles, colour theory, typography, and layout.
- Ability to think outside the box and contribute innovative ideas to design projects.
- Effective communication skills, both verbal and written.
- Ability to articulate design concepts and ideas clearly.
- Strong attention to detail in both the creative and technical aspects of design.
- Ability to manage time effectively and meet deadlines for multiple projects.